Illuminate Consultants

Implementation of Integrated Operations Centres (IOC)

Development IOC business cases

IOC implementation, communication and change management support

Benchmarking your IOC against world class IOCs from our network

Operational reviews of any part of your business

Identification of underlying contributing factors associated with systemic underperformance

Independent root cause analysis of specific incidents across your operations

Quantification of the number of front line workers you need for your operation

Development of resource models from first principles

Utilisation of activity based resource modelling for your specific assets and their operational and maintenance requirements

Review of business processes through a Lean/Six Sigma lens 

Identify improvement opportunities

Design & implementation of improvement plans

Develop benefits measurement methods and collaboration tracking

Development and implementation of business strategy

Strategy for new businesses in new or existing markets

Strategy for new service lines for existing businesses looking to expand their service offering

Development of Innovation Concepts 

Facilitation of innovation workshops with your team focussed on your existing business

Supporting your team to develop innovation concepts which leverage cross industry approaches

After growing up in Armidale, NSW, I moved to Brisbane to study Chemical Engineering at UQ from 1997 - 2000 where I lived at St Leo's College for the first three years of my degree

When I finished my degree I worked for Caltex Australia. I first worked as a front line Operator for three years before a short stint as a Process Engineer. After this I moved into Maintenance and Reliability Management and Improvement for a further three years before my final three years in Operations Management 

While working at Caltex I completed an MBA from The Australian Graduate School of Management. It is during this time that I started to expand my network and where I met some wonderfully talented, intelligent and driven people

After 10 years with Caltex and first hand experience in a number of large scale McKinsey led transformation programs I decided to start my own Management Consulting business, Illuminate. I had no leads, no projects and just three months long service leave on which to survive

Illuminate grew to 10 people over three years before a merger and a number of  acquisitions occurred. The group was then rebranded INNTURE, a Management Consulting business offering People & Culture, Procurement, Program Management and Data and Analytics services with ~50 employees

Illuminate has now returned offering the same flexible, customised management consulting services for which it was so well known and loved. Now with a vastly broader network with which to leverage than our humble beginnings in 2010